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AMTELCO has been a leading provider of innovative customized call center solutions for more than 25 years. With a strong background in both the call center and telephone answering service industries, AMTELCO's primary focus has always been to design systems that offer solutions for enhancing customer service, improving agent productivity, and reducing costs, resulting in increased profitability. Today, AMTELCO's specialized Call Center Innovations are recognized throughout the industry for reliability, integrity, and trouble-free operation.

AMTELCO has received more than 25 patents, and AMTELCO solutions are in operation in all 50 of the United States and in more than 20 other countries. AMTELCO is an Advantage Member of Avaya's global DeveloperConnection program [DevConnect]. DevConnect has been developed by Avaya to ensure that customers receive complete, open-standards based, next generation, convergent applications and communication systems. DevConnect Advantage members develop products that interface with one or more of Avaya's products. Products are compliance tested per Avaya's DevConnect guidelines to ensure reliable interoperability with specific versions of Avaya's family of products. For more information contact: Mel Carter Sales Manager, Avaya Accounts 4800 Curtin Drive McFarland, WI 53558 (800)242-1100 (608)838-4194 melcarter@amtelco.com http://avaya.amtelco.com