Our mission - provide a vehicle for Mosaix predictive dialer users to
increase their knowledge on proper operation, utilization, and maintenance of
their dialing systems and other call center solutions.
Avaya, headquartered in Basking Ridge, N.J., is a leading global provider of communications
solutions and services that help businesses, government agencies and other institutions --
including more than 75 percent of the Fortune 500 -- excel in the customer economy. Avaya
offers Customer Relationship Management Solutions, Unified Communication Solutions, Hosted
Solutions, MultiService Networking Infrastructure, and Converged Voice and Data Networks --
including the company's no-compromise Enterprise-Class IP Solutions (ECLIPS) -- all supported
by Avaya Services and Avaya Labs. Avaya is the worldwide leader in unified messaging, messaging
systems, call centers and structured cabling systems. It is the U.S. leader in voice communications
systems. For more information about Avaya, visit its Web site at
http://www.avaya.com.
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